Request a Quote

Privacy Policy

1. Introduction

ENVASS (“we”, “us”, or “our”) is committed to protecting your personal information and ensuring your privacy is respected.

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website or submitting your information, you agree to the terms of this policy.

2. Information We Collect

We may collect the following personal information:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Project-related information (e.g. service of interest, project stage, requirements)
  • Any information you voluntarily provide through forms or communication

We may also collect non-personal information such as:

  • IP address
  • Browser type
  • Pages visited and time spent on our website

3. How We Collect Information

Your information is collected when you:

  • Complete a contact or enquiry form on our website
  • Submit a lead form via platforms such as Facebook or Instagram (Meta)
  • Contact us via email, phone, or website
  • Interact with our website

4. Purpose of Collecting Information

We collect and use your information to:

  • Respond to enquiries and provide quotations
  • Deliver environmental consulting services
  • Understand your project requirements
  • Communicate with you regarding your enquiry
  • Improve our services and website experience

We only use your information for the purpose it was collected.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Internal team members and consultants
  • Trusted service providers (e.g. CRM systems, email platforms, marketing tools)
  • Regulatory or legal authorities where required by law

All third parties are required to handle your data securely and in line with applicable laws.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we take reasonable steps to protect your information, no online system is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal and regulatory obligations

8. Your Rights

In terms of POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw your consent at any time

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyse website traffic
  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

10. Third-Party Platforms

We may collect information through third-party platforms such as Meta (Facebook and Instagram) for lead generation purposes.

These platforms have their own privacy policies, and we encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

ENVASS
📧 Email: info@envass.co.za
📞 Phone: +27 12 460 9768